DG EventsHelp center
๐Ÿ“– All help topics

๐Ÿ”‘ Accounts, sign-in & notifications

Sign in with a magic link, fill in your profile, and choose how the platform reaches you.

๐Ÿ’ก Tip
You don't need an account to look at an event. Landing pages, the agenda, session abstracts and speaker bios are all public. Signing in is what unlocks your things โ€” tickets, My Schedule, messages, points.

๐Ÿ”‘ Signing in with a magic link

There is no sign-up step. Go to /signin, type your email address, and press Email me a sign-in link. Open the email, tap the link, and you're in โ€” the page you were trying to reach loads straight away.

  1. Enter your email address on the sign-in page.
  2. Watch for โœ‰๏ธ Check your email โ€” we sent you a sign-in link on screen.
  3. Open the email and tap the link. It signs you in on that device, so use the phone or laptop you actually want to be signed in on.
โš ๏ธ Heads up
Magic links are single-use and time-limited. If one has gone stale, just request a fresh one โ€” there's no limit. And check your spam folder before assuming it never arrived.

Prefer a password? Open Use a password instead under the email form. Passwords are optional โ€” the magic link is the primary route, and most people never set one.

๐Ÿชช One account, every event

Your account is tied to your email address and spans the whole platform: the same sign-in works for every DG Events event you attend, past and future. Your profile, though, is per event โ€” a fresh name badge for each one, so you can introduce yourself differently at a technical conference than at a family-history weekend.

๐Ÿ™‚ Filling in your profile

Open ๐Ÿ™‚ My Portal from the event nav (/{event}/portal) and scroll to Profile. Press Save profile when you're done.

FieldWhat it's for
Display nameHow you appear in the People directory, on questions you ask, and on the leaderboard.
TitleYour job title or role โ€” shown under your name.
Company / orgWhere you're from. Handy for the people trying to find you.
Photo URLA link to a picture of you. Paste the address of an image already hosted somewhere โ€” there's no file upload here.
Mobile number for SMS updatesOptional. Only used if the organizers send text alerts, and only if they have texting configured. Include the country code, e.g. +1 555 123 4567.
BioA few sentences about you. For speakers this is what the public speaker page shows.
๐Ÿ’ก Tip
A completed profile is worth points at events that run the gamification features โ€” and it makes the AI match suggestions on the People page considerably better.

๐Ÿ”” Notifications

On an event's landing page, next to ๐ŸŽŸ Get tickets, there's a ๐Ÿ”” Enable notifications button. Press it, allow the browser prompt, and the platform can push announcements to your device โ€” schedule changes, "your session starts in 10 minutes", that kind of thing. Once it's on, the button is replaced by ๐Ÿ”” Notifications on.

Three kinds of message can reach you, depending on what the organizers set up:

โœ‰๏ธ EmailAlways on โ€” tickets, receipts, approvals and campaign emails come this way.
๐Ÿ“ฒ SMSOnly if you've added a mobile number and the organizers have texting enabled for the event.
๐Ÿ”” PushOnly after you press Enable notifications on that event's page.
โš ๏ธ Heads up
If the button says Notifications blocked, your browser refused the permission โ€” usually because it was declined once before. You'll need to clear the notification permission for this site in your browser settings and try again.

๐Ÿ“ฑ Installing it as an app

DG Events is a progressive web app, so you can add it to your home screen and run it like a native app โ€” full screen, its own icon, no browser chrome.

  1. iPhone / iPad: open the site in Safari, tap the Share button, then Add to Home Screen.
  2. Android: open the site in Chrome, then Install app (or Add to Home screen) from the โ‹ฎ menu.
  3. Desktop: Chrome and Edge show an install icon in the address bar.

Installing is also what makes push notifications reliable on iOS, and it keeps previously-loaded pages available when the venue wifi gives up.