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📖 Help center
How to use DG Events, whichever side of the event you are on. New here? Start with the tour.
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🚀 Getting started
What DG Events is, and how your account works across every event.
- 🧭 What is DG Events?A tour of the platform: one site per event, four kinds of people who use it, and where each of them signs in.
- 🔑 Accounts, sign-in & notificationsSign in with a magic link, fill in your profile, and choose how the platform reaches you.
🎟️ For attendees
Find an event, buy a ticket, build a schedule and join in while it runs.
- 🔎 Finding events & event pagesBrowse published events and learn your way around an event site.
- 🎟️ Buying ticketsPick a ticket type, answer the registration questions, pay, and find your receipt afterwards.
- 👥 Group tickets & claiming a seatBuy several seats at once, share claim links with your group, and attach a seat to your own account.
- 📅 Agenda & My ScheduleRead the agenda by day and track, star what you want to attend, and save a seat where seats are limited.
- 🎬 In a session: Q&A, polls, ratings & videoEverything on a session page — asking questions, voting in polls, rating the talk and watching the video.
- 🤝 Networking & messagingMeet other attendees through the People directory, direct messages, chat rooms and speed networking.
- 💬 Community board & surveysPost topics, organize meetups, share photos and answer the organizers' surveys.
- 🏆 Games, points & prizesEarn points for taking part, climb the leaderboard, and play the trivia, spin wheel and scavenger hunt.
🎤 For speakers
Your portal, your sessions, and claiming what you are owed.
- 🎤 Your speaker portalWhere to sign in, how to edit the profile the public sees, and how to work through your task list.
- 🖥️ Your sessions & presenting onlineJoining as a Zoom panelist, how pre-recorded sessions play, and running Q&A and polls from the stage.
- 🧾 Fees & travel expense claimsSee your speaker fee and, when the organizer enables it, submit travel expenses.
🏢 For exhibitors
Build your booth, capture leads and talk to attendees.
- 🏢 Accessing & editing your boothYour booth portal link, what you can change, and the AI copilot that drafts a booth from your website.
- 📦 Products, resources & your teamAdd what you sell, give visitors something to download, and put your team on the booth with personal scan links.
- 📇 Capturing & exporting leadsScan attendee badges from a phone — even with no signal — then export the lot as a spreadsheet.
- 💼 Chat inbox & sponsor invoicesReply to attendees who message your booth, and pay your sponsorship invoices.
🛠️ For organizers
Run the whole event from the admin console — setup to post-event reporting.
- 🛠️ Organizer console & creating an eventGet into /admin, create or clone an event, and find your way around the per-event hub.
- 🎟️ Ticketing & registrationTicket types and pricing windows, promo codes, add-ons, custom questions, comps, caps and refunds.
- 📅 Building the agendaImport or hand-build sessions, organize them by day, track and room, and pick the right session type.
- 🎥 Zoom, recordings & the video libraryAuto-provisioned meetings and webinars, recordings that publish themselves, and who can watch them.
- 🎤 Speakers console, fees & expensesInvite speakers, assign them to sessions, chase their tasks, and settle fees and travel claims.
- ✉️ Email, SMS & pushWrite campaigns with AI help, target segments, and reach people by email, text or push.
- 📣 Social publishingConnect your social accounts and let the platform post your promotion calendar.
- 🏢 Exhibitors & sponsorsSet up sponsor tiers, hand out booth portal links, and bill sponsors for their packages.
- 🏆 Gamification consoleDecide what earns points, design achievements and trivia, and print scavenger hunt QR codes.
- 💬 Surveys, chat rooms & moderationAsk attendees what they think, open chat rooms, and keep the community civil.
- 💰 Budget & break-evenPlan what the event costs, watch real revenue land against it, and see how many tickets you need.
- 🌐 Custom domains & organizationsRun events on your own web address, showing only your organization's events.
- 📊 Reports & analyticsThe KPI dashboard, engagement numbers, attendee journeys and custom CSV exports.
- 🛂 Onsite: check-in, kiosk & badgesScan people through the door, run a self-service kiosk, and print badges.
❓ FAQ
Short answers to the questions the support inbox gets most.
- ❓ Frequently asked questionsThe quick answers — grouped by who is asking.